Last updated: Sep 12, 2025

Accepted Payment Methods

Lunaria Belle securely processes payments through Shopify Payments. We currently accept the following methods: American Express (Amex), Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, Shop Pay, UnionPay, and Visa.

Please ensure that your chosen payment method is valid and active at the time of purchase. We do not accept cash, direct bank transfers, or unsupported digital wallets.

Currency for Transactions

All prices listed on our website and transactions processed through our store are conducted in United States Dollars (USD) or Malaysian Ringgit (MYR), depending on your location. If you choose to pay using another currency, please note that your financial institution may apply its own exchange rates or processing fees, which are beyond our control.

Secure Payment

To safeguard your financial information, we utilize Secure Sockets Layer (SSL) encryption on all payment and checkout pages. This industry-standard technology ensures that your personal and payment details are transmitted safely and securely over the internet.

Shipping Policy Overview

Once your order has been successfully placed, it will be processed within 1 to 3 business days and shipped out on working days only (Monday to Friday). Delivery typically takes 3 to 5 business days, depending on your location within Malaysia and United States. We do not ship on weekends or public holidays. For more detailed information, please visit our Shipping Policy.

Return & Refund Policy Overview

If you are not completely satisfied with your purchase, you may return or exchange your item within 30 days, provided it is in new, unused condition with original packaging. Return shipping is free, and we do not charge any restocking fees. Refunds will be processed within 10 business days upon receipt of the returned item. For full details, please review our Return & Refund Policy.

Privacy Policy Overview

We are committed to protecting your personal information. All customer data collected through this website is used solely for the purpose of fulfilling orders, providing customer service, and improving your shopping experience. We do not sell or share your personal information with third parties. For complete details, please refer to our Privacy Policy.

Google Merchant Center Compliance

Lunaria Belle complies fully with the billing transparency requirements set forth by Google Merchant Center. We ensure that all pricing, checkout, and billing information presented to our customers is clear, accurate, and up to date. Our store is committed to upholding fair practices and providing a trustworthy online shopping experience.

Need Help?

If you have any questions regarding billing, payment issues, or related matters, please reach out to us using the contact details below. Our support team is here to help.

Store Name: Lunaria Belle

Email: info@lunariabelle.com

Address: A-31-02, The Hermington, Jalan Indrahana 3, Kuchai Lama, 58100 Kuala Lumpur, Malaysia

Operating Hours: Monday to Friday, 09:00AM to 18:00PM (GMT+8)

Contact Form: Contact Page

Response Hours: We strive to respond within 48 Business Hours